Please allow at least one week for delivery. Loved and Found boxes from our shop typically process within 1-3 business days and are shipped via UPS or USPS Priority Mail. If you need your order on or by a specific date please email us email@example.com we will try our best to make it happen! Currently, we only ship within the United States.
All of our gifts are packaged in high quality paper or wood slide top boxes and are tied with ribbon and/or seasonal accents. Please refer to the specific listing for details on how the outside of your gift will be wrapped. If you have something else in mind, please add this comment at checkout. Note that we occasionally (beautifully) wrap glass and breakable items to protect them for transport.
For custom gifts and orders over 10 boxes, we ask that you contact us at firstname.lastname@example.org for a custom shipping quote. We want to make sure your boxes arrive at your destination in the most efficient and cost effective way possible.
Absolutely! There are many options available to add branding to our pre-curated and custom boxes. Some of the services we offer are custom printed cards and hangtags and branded packaging such as engraved wood boxes and custom labeling. Please email us at email@example.com to get started!
Due to the time and attention to detail we take in assembling your gift, all sales are final. We take great care in making sure your gifts get to you just as pretty as they left us. If there has been damage to your item(s) in transit, please notify us immediately at firstname.lastname@example.org