Shipping and Returns

Shipping

Please allow at least one week for delivery.  Most of our curated gifts are processed within 1-2 business days. If you need your order on or by a specific date please email us at info@lovedandfoundbox.com and we will try our best to make it happen! 

We ship via UPS or USPS.  Final shipping costs will be displayed when you are completing your order and will vary depending on the weight of your gift(s). Currently, we only ship within the United States.

Returns

Due to the time and attention to detail we take in assembling your gift, ALL SALES ARE FINAL. We take great care to ensure your gifts get to you just as pretty as they left us. If your item(s) have been damaged in transit, please notify us immediately at info@lovedandfoundbox.com.

Replacement Items
We only replace items if they are defective or damaged. If 7 days have passed since you received your item, we can’t offer a refund or exchange for damaged items. If you need to exchange it for the same item, send us an email at info@lovedandfoundbox.com. If applicable, send your item to 4951 Airport Pkwy #535, Addison,Texas, US 75248. Depending on where you live, the time it may take for your exchanged product to reach you may vary.